Heat Pumps

To keep your heat pump running efficiently and help reduce running costs:

• Clean filters and intake vents regularly
• Open the cover and remove the filter
• Vacuum both sides of the filter
• Replace the filter and close the cover

Rubbish & Waste

To help keep the property tidy and avoid pest issues:

• All rubbish, including lawn clippings, must be removed regularly
• Rubbish should be put out the night before or on collection day only
• Do not leave rubbish out early, as this can attract pests

Showers & Bathrooms

• Glass showers should be wiped down with a squeegee after each use to prevent soap residue
• Showers must be cleaned weekly
• Use mould remover to keep rubbers and corners mould-free
• Remove hair build-up from shower drains regularly

Smoke Alarms

Smoke alarms are essential for your safety.

• Batteries must be replaced when required (older models)
• Batteries must never be removed and not replaced
• If you believe a smoke alarm isn’t working, contact us immediately
• Tampering with smoke alarms may result in a $4,000 fine

Exhaust Fans & Range Hoods

To maintain good airflow and reduce grease build-up:

• Keep range hood filters, vents and exhaust fans clean
• Regular cleaning prevents grease and grime build-up and improves ventilation

Candles & Incense

For fire safety, never leave burning candles or incense unattended. Ensure they are placed on stable, heat-resistant surfaces and kept well away from curtains or other flammable materials.

Waste Disposal Units

If your waste disposal unit isn’t working:

• Press the release/reset switch on the unit
• If it still doesn’t work, contact your property manager

Curtains & Nets

• Check care labels before washing
• Sun-damaged or brittle fabrics may disintegrate in the wash
• Thermal drapes must be professionally cleaned

Preventing Mould & Mildew

Mould and mildew can affect both your health and the condition of the home.

To reduce mould:

• Dry condensation from windows and walls daily
• Ventilate the home by opening windows regularly
• Keep curtains and drapes open to allow sunlight in
• Open windows while showering and cooking
• Use extractor fans and keep pots covered when cooking
• Keep mattresses off the floor
• Avoid drying laundry indoors

Removing mildew:

• Mix 1 part bleach to 4 parts water
• Wear gloves and apply to the affected area
• Leave for 5–10 minutes, then wipe and rinse with warm water
• Do not leave on surfaces longer than 15 minutes
• Always follow product instructions

Carpet Care & Stain Removal

Accidents happen - acting quickly makes all the difference.

Liquid stains:

• Blot immediately with dry white paper towels (do not rub)
• Repeat until dry
• If needed, blot gently with warm, slightly soapy water
• Finish with a dry paper towel

Solid stains:

• Scrape gently with the blunt edge of a spoon (outside to centre)
• Then blot as you would a liquid stain

Three simple rules:

• Act immediately
• Never rub
• Call a professional for difficult stains

We recommend professional steam cleaning, as DIY hire machines may not meet the required standard and could result in additional costs.

A Well-Cared-For Home

If you have any questions, concerns, or notice something that needs attention, don’t hesitate to get in touch with your EVES property manager. We’re here to provide guidance, organise maintenance, and ensure your home remains comfortable, safe, and well cared for throughout your tenancy.

Our team is committed to making your renting experience as smooth and stress-free as possible, giving you confidence that your home is being looked after every step of the way.

Contact us