Ambulance at the top of the cliff
Excellence in Property Management
One of my paramount responsibilities as Property Manager is open and honest communication with my owners and my tenants. By being ‘The ambulance at the top of the cliff’ I ensure that any issues/risks are identified early and fixed before they create stress for all parties. While occasionally this requires me to be quite assertive, I always maintain a professional demeanour and demonstrate openness and understanding through difficult situations.
My responsive approach to enquiries ensures that emails and phone messages are answered rapidly and my workload is prioritised and manageable. I seek feedback from clients via google reviews. This transparency allows potential clients to make an informed decision in selecting a Property Manager.
Service to Clients
Events commonly happen outside of our 8am-5pm working day. I often sign up tenants outside of work hours when they have been identified as the preferred tenant, to ensure that I secure the best tenant for my owners and to reduce the stress for the new tenant.
I manage conflict well, usually resolving issues myself or, on the rare occasion it is necessary, through the Tenancy Tribunal. My attention to detail on these appearances has ensured that my owners’ interests are protected with successful outcomes.
I believe that my willingness to go beyond the call of duty has benefited my owners and my employers while it has rewarded me with repeat business, multiple referrals and satisfied customers.
I manage a large portfolio which keeps me very busy. I am a keen learner who appreciates the importance of keeping current with industry knowledge, industry changes and compliance to ensure I can keep my owners and tenants safe in an ever-evolving industry.
I am a New Zealander who has lived in Australia for 12 years. I am thrilled to have returned to settle in NZ. I’ve recently built my own home here in the Bay and am very excited to be a ‘Kiwi’ again and to help others enjoy this special lifestyle.
Thank you for your help and support as we went through the hoops for the first time as tenants. We really appreciate your time. Tell your boss from us you are a 'Keepa' and he/she needs to hang on to you. You are a fantastic Property Manager with tremendous people skills and patience.
Diane and Michael Ryan
Just wanting to let you know that the communications we’ve had with Rebecca O’Connor the Property Manager at Eves Papamoa regarding our rental property at 19 Kiritiana Ave, Pyes Pa has been exceptional.
From the moment we first connected with her to our home now being occupied has been seamless and easy. She has kept us well informed every step of the way and helped us with all her rental property knowledge as we were first timers in going through this whole process. We met with Rebecca on the one occasion we briefly saw our investment for the first time a couple of weeks ago and she was nothing but professional and easy-going. She made us feel very comfortable and gave us piece of mind that we have left the management of the house in her very capable hands. If we could recommend her highly for any future business you could send her way, I’m sure she would much appreciate it.
Natalie & Greg Leet
I have worked with lots of property managers and Rebecca is the absolute gem. She handles the tricky cases very smoothly and always with a warm heart.
She always replies and acts promptly when there's problems and tries her hardest to solve them quickly.
I absolutely recommend her for your properties and I am very happy to work with her.
Rebecca Elliott is the best property manager we have ever had. Nothing is too much for her. We are currently living in Turkey, so we really rely on her acting on our behalf. She responds to my emails within the day (if not within the hour!) and she organises any house maintenance needed quickly and efficiently. We are so grateful to have Rebecca looking after our property.
Rebecca Elliott has been a great property manager for my partner and I as tenants. She is always lovely and easy to deal with. Thanks Rebecca.
Rebecca Elliott has given us superb service from the moment we made contact. She listened to what we wanted and then put in a significant amount of effort to pair us up with a property that met our needs. Rebecca went the 'extra mile' to help us as our challenge was to find a rental property in Tauranga while still living in another city. Rebecca made everything easy and stress free and for that we are very grateful. I would highly recommend Rebecca to anyone seeking a rental property.
Rebecca has been our property manager for over a year now and has provided great direction through a difficult situation whilst we are living abroad. She is responsive and friendly and would highly recommend.
Rebecca manages two properties for us and during our time with her she has been fantastic to deal with , nothing is a problem and all requests are responded to quickly and professionally, we have no trouble in recommending Rebecca for any future property management.
Rebecca took over our House Rental Property Portfolio in May 2020, (when her long serving predecessor retired), after earning her stripes with another company over a 7 year period.
During this time, my partner Angela & I have come to really appreciate her skillset, her dedication to the task at hand, her eye for detail when doing inspections, (takes lots of photos), her accurate, detailed and prompt reporting to us after scheduled visits, her friendly and professional manner, (she knows the old and new Rental Property Law well), her highly trained habits, (visits are always scheduled in writing in advance to the tenants with reports left for the tenants), her willingness to discuss with us any property issues and she always offers an acceptable solution.
Rebecca has developed an excellent working relationship with a group of local tradesmen and women. This arrangement delivers a quality finish at a very competitive price for property R & M which is really appreciated.
We would be happy to recommend Rebecca to any other Landlord, who is looking for a special Property Manager, who will be fair but firm with tenants, will focus not only on the growth of their rental portfolio, but will ensure that the Landlords incoming tenants are normal people and free of vices.
Rebecca Elliott, property manager, very efficient and professional, doing a sound job.
Rebecca is amazing! She is highly professional, very organised and knowledgeable. It has been a pleasure dealing with her, always friendly and happy. She regularly keeps us up to date and efficiently manages everything for us, taking away any stress. Thanks and keep up the great work.
Rebecca Elliott, Property Manager - Remember her name and engage her as your property manager, you won't be disappointed! This lady "knows her stuff". Rebecca is proactive, extremely responsive and has an amazing ability to find top quality tenants. Nothing is too much trouble for Rebecca and she has a great rapport with both owners and tenants. We have had a number of property managers over the years, but none have even come close to the standard of Rebecca. We will always, without exception, engage and fully trust Rebecca to manage our rental property. Thank you so much Rebecca for all you do.
Rebecca - Property Manager. Highly recommend, went out of her way to help us find a home and was so friendly and professional to deal with.
Awesome to deal with a professional agency when renting. Had a nightmare previously with another one but Eves and Rebecca have been a bliss to deal with!