"People will forget what you said but they will never forget how you made them feel."
This is the mantra that Anne Moffatt applies to her life and to her career as a property manager.
The Moffatt family immigrated to New Zealand from Ireland in 2001. Anne is now a proud sworn in Kiwi with first generation Kiwi Grandchildren. "I absolutely love New Zealand," says this avid golfer, a member of Tauranga Golf Club.
Anne has been in management all her working life, managing both people and offices, and coordinating the repairs and maintenance within the companies she worked. She developed excellent communication skills and discovered how much she loved problem solving and helping people meet their goals.
Property Management was a perfect fit for her skill set. When the position in Eves became available she saw the opportunity to work in an environment where she had the freedom to grow a business which employed all her former experience and her natural attributes. "I enjoy the flexibility of the job and the challenge involved in understanding and meeting the needs of the disparate group of people who make up my landlords and tenants."
Anne thrives on the variety of people and properties and that every day is different. "Time management is very important but you also have to be ready to change your plans quickly should the situation warrant it."
Anne manages properties right across the board, and is keen to add to her portfolio. She considers herself a caring, honest, reliable person not afraid of hard work; one who treats every property she manages as if it were her own. Anne purchased her first house when she was 18 and has always owned personal residential and rental properties.
Her decision to join Eves is one she will never regret. "Eves is a large and very reputable company with a lovely family feeling supported by a huge depth of knowledge within the company and a willingness among colleagues to share it."
Group Property Manager of the year 2019
Hi Anne, I really wanted to say thanks for your great work when looking after our place at Mitchell Street. We have really appreciated your professionalism and being able to contact you anytime.
People will forget what you said but they will never forget how you made them feel. You did exactly that. Your mantra Anne, how amazing are you. Thank you from the bottom of our hearts.
I also want to say thank you very much to you, you are a fantastic property manager and I am so pleased to have you looking after my property.
If we build or undertake a rental again, we will be wanting your help! You have been fantastic to work with. Thank you for all your hard work and help.
Sally Green (Landlord)
Jenn and I have been super happy with you and how you have managed our property. One thing we may look at in the future is buying another rental in Tauranga and I can tell you that we will definitely want you to help us manage it.
Thanks for you continued help, you have been a great helping me with these properties. I hope Eve’s realise how lucky they are to have you!
You have been the most brilliant Property Manager, the best I have experienced. I know when we first came to Tauranga we chose to deal with Eves due to their professionalism which we said at the time, you have definitely reinforced our positive first impressions, thank you again.
Liz McNeill (Tenant)
Anne has been an amazing property manager looking after my property for the last 2.5 years. As an absent landlord I would highly recommend her as she cares about the property and getting the correct tenant. She has always been efficient and helpful and if any minor repairs need to be done she gets it sorted straight away. Anne has made the whole rental process easy for me and I would use her again if I ever have another rental in Tauranga.
Sandy Fenton - Tauranga
Many thanks again for your wonderful service to our family!
Fraser & Sue Whangamata (landlord)
Thank you very much for your efficient service as Property manager. My wife and I have appreciated your approachability and understanding.
I felt the need to express my gratitude for the wonderful agent you are. Right from the moment you took over my house, it was a different (positive) experience. EVES overall has been great to deal with but particularly you. Thankyou from the bottom of my heart.
Rachel and Leah (Very happy tenants)
Thanks for all of your assistance with the rental property matters. We are grateful that you have been so wonderful to deal with.
Vikki Whelan (landlord)
Many thanks for all the work you do to keep Margaret's unit rented!!
We really appreciate your friendly, professional service.
Fraser and Sue Dockery
I would like to take this opportunity to thank you for your great service. Eves are fortunate to have such a professional and approachable agent.
Carol Lingard (Greerton Tenant)
Thanks for the photos, each one is worth a thousand words.
Brett Pascoe (residing Hamilton)
Thank you for your advice and prompt service, Anne. It is much appreciated, I really feel like my house is in good hands.
Berni Cooper (residing Australia)
Anne, you don't know what a difference it makes to know people care and you were so fantastic and lovely going the extra mile for us.
Deborah Flowers (Prospective tenant)
Want to say a big thank you for all your help in finding us a home. You were so pleasant and honest re the homes we saw. We found a home in Omokoroa not far from where we are taking care of a friends home while away. But we would have used your services, and have referred you to someone who is moving here.
Faith and Bernie (Prospective tenant)
I wanted to tell you Anne, you have been a remarkable property manager and I would highly recommend you to anyone. I thank you very much for all you help and assistance and appreciate it.
Tracey Fletcher - Landlord New Plymouth
I really appreciate your professional attitude and the superior standard of your property management. Right from when you took over, you have been amazing, especially for not the easiest situation. I cannot thank you enough.